FAQ
Questions couples ask before booking
If yours is not here, send it on WhatsApp and a person who films weddings will answer.
Everything from hours to what happens if a camera fails
How many hours do we need?
Eight hours covers most single-venue weddings from the last hour of getting ready to shortly after the first dance. Ten hours gives room for a morning ceremony or a long reception. Twelve, with two filmmakers, covers both preparations and the evening comfortably. Extra hours are £150 each.
When will we receive our films?
Highlights within 6 to 8 weeks of the wedding. Feature and full ceremony and speeches edits within 10 to 12 weeks. A social teaser within 7 days where booked. The dates are written into your confirmation.
Can you use our favourite song?
Not if it is a commercial release, because the two licences needed cost more than the film and the platforms would mute it. We cut to music licensed from a production library instead, chosen to match the mood and tempo of the songs you send us, and we send options before we edit.
Do you fly a drone?
Yes, as a £300 add-on, by a pilot with a CAA Operator ID, A2 CofC and aviation insurance, and only where the airspace and the venue allow. Much of central London and all the Royal Parks are off limits. If a flight is not possible we tell you before you pay, and refund if the weather stops it on the day.
Can we have the raw footage?
Yes, for £250. You get every clip, ungraded, on a drive. Most couples find they never watch it, but some want it for peace of mind and that is a fair reason.
How do you work with our photographer?
We speak to them before the day and agree positions for the ceremony, the confetti and the first dance. During the ceremony we take the sides and back, they take the aisle. Good photographers like working with us because we do not stand in their shot.
Do you need a shot list?
No. We need to know who the important people are, which readings and speeches are happening, and anything unusual you have planned. A list of forty must-have shots tends to produce a film that looks like a list. Tell us the story and we will find the shots.
What happens if a camera fails?
Each camera records to two cards at once, and the ceremony and speeches are always covered by two cameras. If one failed entirely you would still have the full moment from the other angle with its own audio. We have never lost a ceremony and the kit is set up so that we should not.
How much is the deposit?
A 25% booking fee reserves the date. The balance is due four weeks before the wedding and can be spread over monthly payments before then.
Do you charge for travel?
Not inside the M25. Beyond it we charge 45p a mile from Ilford and show the figure on the quote before you book. Weddings more than two hours away may need accommodation, which we would agree with you in advance.
Do you film Asian weddings across several days?
Yes, and they are a large part of our work. Book a package for the main day and add further days from £895 each. The same crew films every event, we work with the officiant on what can be filmed, and we can subtitle Urdu, Punjabi and Hindi speeches.
Who owns the film?
The copyright stays with us, as it does with any photographer or filmmaker, and you receive a personal-use licence to watch, copy and share the films as much as you like. We only use your films in our portfolio with your written permission, and never for paid advertising without asking separately.
Have a date? Ask whether we are free.
Send the date and venue and we reply the same day, usually within the hour between 8am and 10pm.